PeopleGuru Blog

PeopleGuru Blog

How to Keep a Customer When Things Go Wrong

Posted by Richard Cangemi on Dec 6, 2016 9:42:20 AM

Remember how hard it was to score that customer, right? What do you do when Murphy’s Law kicks in and you now have an unhappy, or even furious, customer on your hands? How do you retain them?

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Topics: Now Trending

VC Investment Alters the HR Technology Landscape

Posted by Richard Cangemi on Nov 22, 2016 2:34:08 PM

Billions of dollars invested in HR technology companies have created a handful of new and reborn one-size-fits-all HCM vendors who made a big splash on the HR scene throughout 2015 and 2016. Not to be outdone, niche HR specialist vendors have upped the ante with some very compelling niche products targeting recruiting, performance, learning, compliance, and social collaboration. Choice is always a good thing for HR departments. How does all this investment in HR technology companies change the way HR executives think about using technology within their operations? 

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Topics: HCM, Now Trending

HR All Trumped Up

Posted by Richard Cangemi on Nov 15, 2016 8:27:00 AM

Regardless of party affiliation or politics, the first 100 days of any new presidential administration are expected to bring change. The Trump administration is no different in that regard. He has made promises to voters and has gone as far as presenting America with a contract. With the Republican party controlling both the house and the senate, the Trump Administration has a good chance of executing on some of its promises in its first 100 days’ plan.

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Topics: Compliance, Now Trending

Don’t Build Walls with Coworkers This Election Season

Posted by Allyson Edwards on Nov 2, 2016 9:51:05 AM

Regardless of where you stand on the political spectrum, it’s been hard to ignore this year’s election. Every time you turn on the television or open up your social media accounts, the hype and unsolicited opinions of your Facebook friends swarm your newsfeed.

The publicity and attention that both presidential candidates are receiving continues to generate conversation and debates. Unfortunately, these conversations that are typically held between close friends and family members have made their way into the workplace.

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Topics: Compliance, Leadership, Now Trending

Terminations with Poise and Grace

Posted by Richard Cangemi on Oct 25, 2016 9:56:46 AM

So you find yourself in the unfortunate position of being the bearer of bad news. Here are a few things that I have found will make the whole experience of terminating someone a lot easier for all those involved.

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Topics: Leadership, Now Trending

Hiring- Separating the Posers From the Performers

Posted by Richard Cangemi on Oct 18, 2016 11:14:17 AM

The Urban Dictionary defines a poser as a person who habitually pretends to be something he or she is not. The Free Dictionary defines a performer as one that is able to carry through to completion.

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Topics: Guru Development, Now Trending

The Social HCM

Posted by Richard Cangemi on Oct 4, 2016 8:07:00 AM

With more than one billion active Facebook users already, social networking is strong and getting stronger as literally hundreds of millions of new users join a social network this year.

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Topics: Guru Development, HCM, Now Trending

Final FLSA Overtime Rule: Money, Mission, and Math

Posted by Leila Woolheater on Sep 27, 2016 9:03:16 AM

The temporary injunction against the final overtime rule delays the December 1 start and makes the fate of this final rule a big question mark.

Here's what everyone was preparing for:

The FLSA Final Overtime Rule of 2016 reboots business-as-usual for money, mission, and overtime math. DOL estimates show “4.2 million workers will be directly affected by the rule” effective December 1, 2016, while 8.9 million will have “strengthened protections” due to failing the duties tests.[i]

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Topics: Compliance, Now Trending

Before You Hire That Old Pro

Posted by Richard Cangemi on Sep 20, 2016 8:30:00 AM

It’s really not about ageism. It is simply that a great attitude and passion to succeed trump years of experience and perfect qualifications every time.

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Topics: Guru Development, Now Trending

Employee Engagement is Worthwhile but Elusive

Posted by Richard Cangemi on Sep 13, 2016 7:37:00 AM

There is a buzz now about Employee Engagement in all industries. Thought leaders in Human Resources are centered on the idea that engaged employees are more motivated, effective, and productive, and therefore can do more with less.

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Topics: Guru Development, Leadership, Now Trending