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Are You Still in Love with Your HCM Partner?

Posted by Allyson Edwards on Feb 13, 2017 5:03:35 PM
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Your relationship with your HCM partner is a critical factor to your organization's success. That's why it's important to choose a partner that will remain dedicated, supportive, and engaged after the honeymoon phase.

Here a few questions that you should ask yourself about your current relationship with your HCM provider:

orange heart.png Do you trust your HCM partner?

Don’t settle for a partner that doesn’t hold up their end of the relationship. Broken promises erode trust, the foundation to all good relationships.

orange heart.png Are you leveraging a real sWEET solution?
  • Is your current platform highly efficient?
  • Are your employees required to have multiple logins for Payroll, Time, and Benefits?
  • Is your employee onboarding and benefit enrollment experience 100% paperless?
orange heart.png Are you getting the love you deserve from your service team?
orange heart.png Are you being taking advantage of?
  • Are you frustrated by the endless miscellaneous charges each month for service requests?
  • Are you seeing price increases year over year?
  • Are you not being rewarded for your loyalty?
orange heart.png Is it going to work out?
  • Is your partner fully engaged and committed to ensuring you are happy?
  • Does your partner really listen?
  • Do you feel important?

If you are troubled by your responses to these questions, it may be time to begin the process of finding a new HCM partner. Be careful not to go from one bad relationship to another by truly understanding the root cause to what didn’t work for you prior.

There are a lot of players in the space and that's why you shouldn't rush into a relationship with an HCM partner- even if you feel like it’s love at first demo. Take the time to date, for this is a long term commitment. 

Are We a Perfect Match?

 This blog was written by Ally Edwards, Marketing Guru at PeopleGuru™. This post may not be copied or published without PeopleGuru's express written permission.


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